Terms of service
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Refunds and cancellations
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Acceptable use
The rules everyone on Upgodo agrees to follow.
Last updated June 10, 2026
Be who you say you are
Give accurate information about yourself, your business and your work. Do not pretend to be someone else, and do not create extra accounts to get around a limit or a block.
What you cannot ask for or offer
Nothing illegal, fraudulent or deceptive; no phishing, no academic cheating, no violence, no harassment, and no adult-only services. Upgodo removes requests and offers that break this rule.
Keep the conversation on Upgodo
Agree the details, share files and release payments inside Upgodo. If there is ever a disagreement, we can only look at what is here.
How disagreements are settledDispute resolution
What happens when you and the other person do not agree.
How a disagreement is settled
While a job is disputed, the money stays where it is — nobody is paid and nobody is refunded. Upgodo reads what was agreed and what was delivered, then proposes how to split the payment and explains why. If you both accept, it settles straight away. If either of you does not, a person at Upgodo takes over the case.
What we look at
What you agreed at the start, and what was actually delivered. Keep the conversation and the files inside Upgodo — we can only see what is here.
What holding the money means
Upgodo holds the payment until the work is accepted, so you are not paying up front for something that never arrives, and the person doing the work is not delivering without knowing the money is there. It is not a guarantee that every disagreement ends the way you want.
Talk to us about a dispute
If you need to add something to an open dispute, or you disagree with how it was settled, get in touch and a person will read it.
Contact UpgodoHow Upgodo uses AI
Upgodo uses AI to answer questions, suggest options and help prepare tasks.
Check the details
AI can make mistakes. Check important information and review what you are agreeing to before you pay, publish or start a task. Suggestions are not professional advice or an endorsement.
Your information
Your messages and attachments may be processed to respond to your request. Our Privacy Policy explains how your information is handled.
Read the privacy policy